Questions we get most weeks

Every item is cut and sewn at 549 Locust Street, Albany, Georgia 31701, by our own nine-person crew. Nothing is contracted out, domestically or overseas. The maker's initials are on the interior tag.

In-stock orders leave the shop in one to two business days and arrive in three to six on ground service. Expedited (2–3 days) and overnight options are available at checkout. Full detail is on the shipping page.

45 days from delivery on unworn, unwashed items, refunded to the original payment method. Exchanges and faulty items ship back free.

Yes — two years from purchase on anything we made, covering seams, snaps, rivets and zippers. We send a prepaid label and typically return the garment within nine business days.

S through 3XL on shirts, coats and vests, with regular and tall options on the Locust Shop Shirt and the Dougherty Apron. Coats are also gradeable to a 52 chest. Measurements are published on the Fit & Care page.

Not at present. We ship within the United States only, including APO/FPO addresses. We would rather say no than take an order we cannot support properly.

Yes. We take custom runs from twelve pieces upward, with screen-printed or embroidered names. Email us with quantity, colors and deadline for a written quote, usually back within two business days.

Cold water, inside out, no fabric softener, tumble low or line dry. Never bleach. Grease spots respond to a drop of dish soap worked in before washing.

No meaningfully — all fabric is pre-washed before it reaches the cutting table, so expect under 1% residual shrinkage.

The retail counter at 549 Locust Street is open Monday to Friday 9:00–17:30 and Saturday 10:00–14:00 Eastern. Call ahead for a fitting and we will pull sizes before you arrive.

We collect only what an order requires, never sell it, and set no advertising cookies unless you accept them in the banner. Read the Privacy Policy and Cookie Policy for the full detail.

All major credit and debit cards, plus Apple Pay and Google Pay. Card data is handled entirely by our PCI-compliant processor; we never see the full number.

We offer 12% on orders of six or more identical items to working trades, kitchens and schools. Call the shop and we will apply it manually — no code required.

The product page shows a real restock date, not a vague estimate. Ask us to email you when it lands; that list is used for exactly that and nothing else.